Privacy Policy
Last Updated: June 6, 2026
1. Our Commitment to Your Privacy
Welcome to DiviLoom ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Personalized Discovery Engine (the "Service").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the Service. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Service includes:
Information You May Voluntarily Provide
While our core recommendation engine is designed to function with minimal direct personal input, if you choose to contact us via email or other communication channels, we may collect personal information that you voluntarily provide to us, such as your name, email address, and the content of your messages.
Information Collected Automatically (Usage Data)
When you access and use the Service, we may automatically collect certain information about your device and your interaction with our Service. This information may include:
- Log and Usage Data: Your IP address, browser type, operating system, access times, pages viewed before and after accessing the Service, your interactions with the questionnaire (such as selected niche and answers, which are used to generate recommendations). We strive to anonymize this data where possible.
- Device Data: Information about the computer or mobile device you use to access the Service, such as your device model, operating system version, and unique device identifiers (if applicable and permitted).
Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. Specifically, we may use cookies for:
- Session Management: To remember your selected niche during your session.
- Preferences: To remember your settings and preferences (if any are implemented in the future).
- Analytics: To understand how our Service is used, allowing us to improve it. This data is typically aggregated and anonymized.
Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service (e.g., remembering your niche selection).
3. How We Use Your Information
Having information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Provide, operate, and maintain our Service, including generating personalized recommendations.
- Improve, personalize, and expand our Service, including analyzing usage patterns and the effectiveness of our recommendation algorithms.
- Understand and analyze how you use our Service to enhance user experience.
- Respond to your comments, questions, and provide customer support if you contact us.
- Protect our Service, including preventing fraud and ensuring security.
- Comply with legal obligations and enforce our terms and policies.
- Compile anonymous statistical data and analysis for internal use or for sharing with affiliates for research purposes.
4. Disclosure of Your Information
We do not sell your personal information. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., web hosting, data analysis, customer service). These third parties are obligated to protect your information.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, marketing, analytics, and other purposes.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
5. Data Retention
We will retain any collected information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your information. While we have taken reasonable steps to secure the information you provide to us and that we collect, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.
7. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These may include the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request erasure of your personal information.
- Object to processing of your personal information.
- Request restriction of processing your personal information or request portability of your personal information.
If our Service collects directly identifiable personal information that allows you to exercise these rights, we will provide mechanisms for you to do so. To make such a request, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
Note: As our Service is largely designed to function without requiring user accounts or extensive personal data collection, the applicability of certain rights may be limited.
8. Children's Privacy
Our Service is not intended for use by children under the age of 13 (or a higher age threshold as required by applicable law). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
9. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
Legal Compliance Note
This Privacy Policy is a template and does not constitute legal advice. It is your responsibility to ensure that your Privacy Policy complies with all applicable laws and regulations, which may include GDPR, CCPA, and other local or international data protection laws, depending on your users' locations and your data processing activities. Please consult with a qualified legal professional.
